FAQ:
Q: Why is a water-based finish better than an oil-based finish?
A: Water-based finishes, like the Bona products we use, offer several advantages: they have a much lower odor than oil-based finishes and are safer for families, children, and pets. They also dry much faster and provide a clear, modern look that does not yellow over time like traditional oil-based finishes.
Q: How long do I have to wait before I can walk on my new floors?
A: One of the main benefits of using Bona products is the significantly faster drying time compared to traditional finishes. This means floors can often be walked on sooner, resulting in much less downtime for you and your family.
Q: Will the sanding process create a lot of dust in my home?
A: We prioritize keeping your home clean. We use specialized dust-free machinery that contains up to 90% of the dust. As an added precaution, we also cover the workspace with plastic for extra protection.
Q: What is a «Buff & Coat» and does my floor need it?
A: A Buff & Coat is a specialized cleaning and refreshing process for floors that are still in good condition and do not require full sanding. We use a professional three-product system—Squeaky, Tykote, and IFT—followed by a fresh layer of water-based finish to restore the floor’s glow.
Q: Do you provide a warranty for your flooring services?
A: Yes, we offer a one-year warranty on our installation work. Furthermore, when installed and maintained correctly, Bona floor finishes can provide up to 10 years of wear protection in residential homes.
Q: Why do my floors have gaps or make squeaky noises?
A: While these are common occurrences in wood floors , significant issues like wood lifting are often related to humidity levels in the home. During our free in-home consultation, we evaluate your specific space to help identify the cause and discuss the best solutions.
Q: How do I get started with an estimate?
A: We offer a free in-home consultation. We will visit your home to evaluate your space, discuss your goals, and provide you with a clear and detailed estimate for your project.
Pombox Flooring Experts 